At MMS Medical, we strive to make a positive impact on the lives of our clients. Recently, one of our clients, Jill Flanagan, shared her remarkable experience with us on her Facebook page. We were deeply touched by her kind words and wanted to take a moment to share her story with you. This testimonial highlights the exceptional care and dedication provided by our Senior Product Specialist, Ian Mold, and our entire support team. We take great pride in our commitment to ensuring that each client’s needs are met with compassion and expertise.
Listening and Understanding: A Vital Step
Jill’s journey with MMS Medical began when she spoke to Ian Mold, our Senior Product Specialist, and he followed up with a house call. Ian carefully listened to Jill’s concerns and needs, focusing on her mobility challenges. With years of experience under his belt, Ian engaged in a meaningful conversation, addressing all of Jill’s questions and doubts. This initial discussion played a crucial role in alleviating her concerns and fostering trust in our team’s expertise.
Guiding Towards the Perfect Solution
After understanding Jill’s unique requirements, Ian worked closely with her to identify the most suitable Riser Recliner chair that would enhance her daily life. Through patient guidance and expert advice, Ian provided Jill with the knowledge necessary to make an informed decision. By selecting the option to meet her specific mobility needs, Jill felt empowered and confident in her choice.
A Supportive Team Every Step of the Way
At MMS Medical, our commitment to exceptional customer service doesn’t end with the selection process. We understand that navigating paperwork and delivery logistics can be overwhelming for our clients. That’s why our dedicated support team is always on hand to assist, ensuring a seamless and hassle-free experience.
Smooth Delivery, Exceptional Care
One of the standout aspects of our service is the meticulous attention we pay to the delivery and setup of our products. Jill’s testimonial highlights the exceptional care taken by our delivery team to ensure a smooth transition. From ensuring the product’s safe arrival to setting it up to Jill’s complete satisfaction, our team went above and beyond to exceed her expectations.
Jill Flanagan’s testimonial serves as a heartwarming reminder of the positive impact that MMS Medical strives to create. Through the expertise of Senior Product Specialist Ian Mold and the unwavering support of our dedicated team, we were able to transform Jill’s daily life with a perfectly tailored mobility solution. At MMS Medical, we remain committed to providing exemplary service, listening attentively to our clients’ needs, and going the extra mile to deliver exceptional care. If you’re looking for a company that truly values your well-being, we invite you to join our ever-growing family of satisfied clients.
I made enquiries regarding a Raiser recliner. I spoke to Ian, who made a house call. we decided on the best chair for me! He was very helpful and understanding. Since then I have spoken to Deirdre and a few others (sorry no memory for names!?) the driver / delivery also was seemless. They organized HSE etc… all done and sitting here in comfort. I will be recommending you to all those friends with mobility issues like myself .
Contact the MMS Medical Team on 021 4618000 or email info@mmsmedical.ie